Terms of Use

1. Acceptance of Terms

By using eSIMify services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. By accessing our website, mobile application, or services, you agree to these Terms & Conditions.

2. Services Provided

eSIMify provides eSIM activation, subscription, and management services. Full details of our offerings are available on our official website and mobile applications.

3. User Accounts

To access certain features, you may be required to create a user account. By doing so, you agree to:

Provide accurate, current, and complete information.
Keep your login credentials confidential.
Be fully responsible for all activities conducted under your account.

4. User Responsibilities

You agree to use eSIMify services in compliance with applicable laws and regulations. You must not:

Use the services for unlawful or fraudulent purposes.
Attempt to interfere with the functionality, security, or integrity of the platform.
Allow unauthorized use of your account.

5. Payment Terms

All payments must be made at the time of purchase.
We accept multiple payment methods as displayed during checkout.
You are responsible for any applicable taxes, duties, or transaction charges.

6. Refund & Cancellation Policy

Refunds and cancellations are subject to eSIMify’s Cancellation Policy:

Unused services may be eligible for a refund if requested within 48 hours of purchase, provided the eSIM has not been activated.
Once a service is activated, it becomes non-refundable unless verified technical issues are confirmed by our team.
For detailed information, please refer to our Cancellation & Refund Policy page.

7. Intellectual Property

All content, trademarks, logos, and materials available on eSIMify’s website and mobile applications are the property of eSIMify or its licensors. You may not copy, reproduce, or distribute any materials without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, eSIMify shall not be liable for:

Any indirect, incidental, special, or consequential damages.
Losses resulting from device incompatibility, misuse of services, or unauthorized account access.

9. Indemnification

You agree to indemnify and hold eSIMify, its affiliates, employees, and partners harmless against any claims, damages, liabilities, or expenses arising from your use of our services, breach of these Terms, or violation of applicable laws.

10. Changes to Terms

eSIMify reserves the right to amend or update these Terms & Conditions at any time. Changes will be effective once posted on our website or app. Continued use of our services after changes are published constitutes acceptance of the updated Terms.

11. Contact Information

For questions, concerns, or clarifications regarding these Terms & Conditions, please contact:

Email: support@esimify.in
Phone: +91 9152889969
Address: Vashi, India