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Make sure the eSIMify line is enabled, data roaming is turned ON for it, and you’ve arrived at your destination. Then toggle Airplane mode off and on, or restart your phone.
Select the eSIMify line for data in your settings and, if needed, choose a network manually. Also confirm you’re within the plan’s coverage area.
Ensure the QR is fully visible and well-lit. You can also install manually using the SM-DP+ address and activation code shown on the eSIM details page.
Most eSIMs can only be installed once. If you removed it from your device, please contact support — reinstallation may not be possible.
Buy a top-up from the eSIM details page if one is available for your destination, or purchase a new plan for the country you’re in.
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